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A. An alarm user whose system has set off a false alarm may appeal the finding to the chief of police in writing within 15 days following issuance of notice from the City.

B. The chief of police shall serve as the hearing officer. The hearing officer shall not be the alarm coordinator. The burden of proof shall be upon the alarm user to show by a preponderance of the evidence that the alarm signal was not a false alarm.

C. The hearing officer shall review all relevant evidence provided by the alarm user and shall render a decision within seven calendar days after receiving that information from the alarm user. The hearing officer shall thereafter send a copy of the decision to the alarm user and alarm coordinator. If the hearing officer determines that the alarm user:

1. Has met the burden of proof, then the hearing officer shall rescind the false alarm determination; or

2. Has not met the burden of proof, then the hearing officer may enter the alarm as a false alarm and the alarm user shall pay any applicable fee assessed by the City. [BC 7.15.055, added by Ordinance No. 3647, 11/28/88; amended by Ordinances No. 4690, 7/19/16, Ordinance No. 4794, 12/1/20. Formerly 7.15.040]