Each franchisee shall respond to periodic requests for information from the city manager about quantities of materials collected, locations where materials are delivered, customer account addresses, customer service inquiries and/or other information relevant to franchise oversight. [BC 4.08.310, added by Ordinance No. 4203, 5/6/02; amended by Ordinances No. 4613, 4/2/13, Ordinance No. 4794, 12/1/20]